Terms and Conditions

Comprehensive Legal Agreement for VitaVox Users

These Terms and Conditions ("Agreement") govern your use of the VitaVox website and services. By accessing or using our website, purchasing products, or engaging with our content, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using the VitaVox website (vitavox.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you must not use our website or services. VitaVox reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

2. Website Usage Rules

The VitaVox website is intended for personal, non-commercial use, to explore our products, read health and beauty tips, and make purchases. You agree not to use the website for any unlawful purpose or in any way that might harm, disrupt, or impair the website's functionality or interfere with other users' enjoyment. Prohibited activities include, but are not limited to:

• Attempting to gain unauthorized access to any part of the website or its servers.
• Uploading or transmitting any viruses, malware, or other harmful code.
• Engaging in any data mining, scraping, or similar data gathering and extraction activities.
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
• Distributing unsolicited promotional material or spam.

VitaVox reserves the right to terminate or restrict your access to the website if you violate these rules.

3. Product Purchase Agreement

When you purchase products from VitaVox, you agree to the following terms:

• Product Information: We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
• Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply.
• Order Acceptance: Your order constitutes an offer to purchase a product. All orders are subject to acceptance by VitaVox. We will send you an email confirmation once your order has been accepted and dispatched.
• Pricing: Prices are as displayed on the website at the time of purchase and are subject to change. All prices include applicable taxes unless otherwise stated.

4. Payment Terms

VitaVox accepts various payment methods, including major credit cards and other secure online payment gateways. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method. All transactions are processed securely, and your financial details are protected. In the event of a payment dispute, please contact our customer service at [email protected] as soon as possible.

5. Delivery Policies

VitaVox is committed to delivering your products efficiently and safely.

• Shipping Areas: We ship to locations specified on our website. Please check our shipping information page for details on available regions.
• Delivery Times: Estimated delivery times are provided at the time of purchase and are not guaranteed. Delays may occur due to unforeseen circumstances or carrier issues.
• Shipping Costs: Shipping costs will be calculated and displayed during the checkout process. Free shipping may be offered for orders exceeding a certain value.
• Risk of Loss: The risk of loss and title for items purchased from VitaVox pass to you upon our delivery to the carrier.

6. Returns and Refund Policies

Your satisfaction is important to us. If you are not entirely satisfied with your purchase, you may return eligible items according to our policy:

• Eligibility: Products must be returned within 30 days of receipt, unopened, in their original packaging, and in resalable condition.
• Process: To initiate a return, please contact our customer support team at [email protected] to receive a Return Merchandise Authorization (RMA) number.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
• Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

For more detailed information, please refer to our dedicated Returns Policy page.

7. Intellectual Property Rights

All content on the VitaVox website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of VitaVox or its content suppliers and protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, or access to the website without express written permission by VitaVox.

8. Disclaimers

The information provided on the VitaVox website is for general informational purposes only. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen.

9. Limitation of Liability

In no event will VitaVox, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Slovakia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Hlavná 1, 811 01 Bratislava, Slovakia
• +421 901 111 111
• [email protected]
• Mon-Fri: 9:00 AM - 5:00 PM CET